Your privacy matters to What Susan Sees Photography (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website [www.whatsusanseesphotography.com] (“Site”) and our related services.
We are committed to safeguarding your privacy in line with the UK Data Protection Act 2018, the General Data Protection Regulation (GDPR), and other relevant global privacy standards.
WHO WE ARE AND HOW TO CONTACT US
We are What Susan Sees Photography, based in Scotland, UK. Business Address: West Loan, DD2 5JP, Scotland Email: susan@whatsusanseesphotography.com If you have any questions about this Privacy Policy or your personal data, you can contact us at the email above.
OUR ROLE IN YOUR PRIVACY
If you are a client, subscriber, or visitor to our Site, this Privacy Policy applies to you. We determine how and why your personal data is processed when you engage with us. We never sell or rent your data to third parties.
HOW WE COLLECT DATA
We may collect data from you when you: Send us an enquiry form or complete a questionnaire Subscribe to our newsletter Make a booking with us Interact with us on social media Purchase products or services (such as albums or prints) Participate in promotions, events, or giveaways Accept cookies or tracking technologies when browsing our Site Voluntarily submit data to us for any other reason We may also automatically collect information through cookies and analytics tools (see section on Cookies below).
TYPES OF DATA WE MAY COLLECT
Contact details (name, address, email, phone number) Event details (wedding date, location, preferences) Financial details (for payment processing – note: we do not store card details) Booking and purchase history (albums, sessions, etc.) Technical data (IP address, browser type, operating system, geolocation, device type) Usage data (how you interact with our Site, pages visited, time spent, clicks)
HOW WE USE YOUR DATA
We only use your personal data where legally permitted. This includes: Delivering photography services, albums, and related products Responding to enquiries and providing customer support Managing bookings and processing payments Sending updates, marketing, and newsletters (with your consent) Improving our Site and services Conducting market research or requesting feedback Detecting fraud or ensuring security Complying with legal obligations
DISCLOSURE OF DATA
We may share your data with: Trusted service providers who support our business (e.g. gallery platforms, album printers, CRM, payment processors, analytics tools) Professional advisors (legal, financial, or insurance) where necessary Government or legal authorities, if required by law Third-party platforms used for marketing and analytics (Google, Meta, etc.) All such third parties are required to handle your data in accordance with GDPR and maintain confidentiality.
COOKIES & TRACKING
Our Site uses cookies and similar technologies to function effectively and improve user experience. Cookies may track browsing behaviour, preferences, and help us deliver targeted advertising. You can disable cookies through your browser settings, though some Site features may not work properly if disabled.
YOUR RIGHTS
You have the right to: Access the personal data we hold about you Request corrections to inaccurate data Request erasure of your data (“the right to be forgotten”) Restrict or object to certain types of processing Withdraw consent to marketing at any time Request transfer of your data to another provider (data portability) To exercise any of these rights, please contact us at susan@whatsusanseesphotography.com. We will respond within one month as required by GDPR.
DATA SECURITY
We take data security seriously and use reasonable measures to protect your information, including: Secure password-protected systems Reputable third-party storage providers with appropriate safeguards PCI DSS-compliant payment processors Limiting access to data on a “need-to-know” basis
DATA STORAGE & RETENTION
We retain personal data for as long as necessary to deliver our services and meet legal, tax, or accounting obligations. After this period, data is securely deleted or anonymised.
MARKETING
We may send you occasional updates, newsletters, or offers if you have opted in. You can unsubscribe at any time via the link in our emails or by contacting us.
INTERNATIONAL VISITORS
Although we are based in Scotland, our services are global. If you are accessing this Site from outside the UK, please note your data may be processed in the UK or other countries with trusted service providers.
AGE OF CONSENT
By using this Site, you confirm that you are at least 18 years old or the age of majority in your country of residence. We do not knowingly collect data from anyone under this age.
UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in law, operations, or technology. The effective date will always be updated at the top of the page.
Governing Law: This Privacy Policy is governed by the laws of Scotland and the UK.
